Welcome to Golf Club Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website www.drivegolfus.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Authorized Use

Our website is designed for professional club builders and serious golf enthusiasts seeking premium golf components. You agree to use this site only for lawful purposes related to golf club construction and personal use.

1.2 Intellectual Property

All content on this site, including product descriptions, images, and technical specifications, is the property of Golf Club Shop and protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We specialize in high-quality golf club components including:

  • Driver heads, fairway wood heads, hybrid heads, and iron heads
  • Graphite and steel shafts for woods and irons
  • Professional gripping supplies and accessories
  • Clubmaking tools and epoxies

While we strive for accuracy, product weights, specifications, and colors may vary slightly. Technical specifications are provided for professional club builders who understand proper fitting requirements.

2.2 Non-Returnable Items

Due to the specialized nature of our products, the following cannot be returned:

  • Epoxies and adhesives (safety/hygiene reasons)
  • Opened gripping supplies (tapes, solvents)
  • Custom-specified components
  • Products showing installation attempts

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive an order confirmation email with details.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. You agree to provide current, complete, and accurate purchase information.

3.3 Pricing and Taxes

Prices are in USD and exclude any applicable taxes or duties. International customers are responsible for all customs fees and import taxes.

4. Shipping Policy

4.1 Shipping Options

We ship worldwide except to certain Asian countries and remote regions. Options include:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
  • Free Shipping: Orders over $50 via EMS (15-25 business days after shipment)

4.2 Delivery Responsibilities

Once shipped, you become responsible for the package. We recommend using secure locations for delivery if you won’t be available. Delivery times are estimates and not guaranteed due to customs processing.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original, unused condition with all packaging intact. The return process is as follows:

  1. Email [email protected] within 15 days with your order number
  2. Await our Return Merchandise Authorization (RMA)
  3. Repack items securely in original packaging
  4. Ship to our returns address at 4218 John Calvin Drive, Orland Park, IL 60462 USA

Customer is responsible for return shipping costs unless the return results from our error.

5.2 Refunds

Refunds are processed within 5 business days after inspection of returned items. Original shipping fees are non-refundable. International refunds may take additional time.

5.3 Exchanges

For exchanges (e.g., different grip sizes or head specifications):

  • Follow standard return process
  • Clearly state desired replacement product
  • Standard shipping charges apply for replacement shipment

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate shipping and payment information. We are not responsible for delays or additional costs resulting from incorrect information.

6.2 Product Knowledge

As our products are specialized components, you are responsible for:

  • Understanding proper club fitting specifications
  • Selecting appropriate components for your needs
  • Consulting our technical support if unsure about product compatibility

6.3 Installation

Professional installation is recommended for all components. We are not responsible for any damage resulting from improper installation attempts.

7. Limitation of Liability

Golf Club Shop’s liability is limited to the purchase price of the products. We are not liable for:

  • Consequential or incidental damages
  • Improper installation or use of products
  • Customs delays or fees
  • Events beyond our reasonable control (natural disasters, etc.)

8. Governing Law

These Terms shall be governed by the laws of the State of Illinois, USA. Any disputes shall be resolved in the courts of Cook County, Illinois.

9. Policy Changes

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms or our products:

Golf Club Shop
4218 John Calvin Drive
Orland Park, IL 60462 USA
Email: [email protected]

By using our website and making purchases, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.