Privacy Policy

At Golf Club Shop (“we,” “us,” or “our”), operating at www.drivegolfus.com, we respect your privacy as seriously as we respect the precision engineering of our golf club components. This Privacy Policy explains how we collect, use, protect, and share information about our customers – professional club builders, golf equipment specialists, and DIY enthusiasts worldwide.

1. Information We Collect

To provide our premium golf club building components and services, we collect:

• Personal Identification: Name, email, phone number, shipping/billing addresses when you create an account or place orders for driver heads, shafts, or other components.
• Payment Information: Credit/debit card details (processed securely through PCI-compliant systems), PayPal email, or wire transfer information for business accounts. Note we do not store full card numbers.
• Technical Data: IP address, browser type, device information, and usage patterns when browsing our product categories like graphite shafts or putter heads.
• Professional Details: For business account holders, we may collect tax IDs, business licenses, or resale certificates.
• Communications: Records of customer service interactions regarding component specifications or order inquiries.

2. How We Use Your Information

Your data helps us deliver the precision expected in club building:

• Process transactions for specialized components like hybrid heads or shaft adapter sleeves
• Verify identity for high-value orders of graphite shafts or limited-edition heads
• Provide technical support for professional builders and DIY customers
• Improve our product offerings based on purchase patterns (e.g., frequent buys of iron heads with midsize grips)
• Prevent fraud in transactions involving premium golf equipment
• Comply with international shipping regulations for golf components

3. Data Sharing & Disclosure

We treat your club building data with the same discretion we apply to our proprietary component specifications:

• Service Providers: Trusted partners for payment processing (PayPal, card networks), shipping carriers (for global delivery of delicate components), and IT security.
• Legal Compliance: When required by law regarding high-value equipment shipments or fraud investigations.
• Business Transfers: In the event of merger/acquisition affecting our golf component operations.
• Professional Networks: With your consent, we may connect business account holders with manufacturers of specialized grips or heads.

We never sell your personal data to third-party marketers.

4. International Data Transfers

As we serve club builders globally (excluding certain Asian and remote regions), your data may be transferred to and processed in the United States, protected under GDPR and other applicable frameworks through Standard Contractual Clauses.

5. Data Security

We implement security measures worthy of tour-level equipment:

• PCI-DSS compliance for all payment transactions
• 3D Secure authentication for card payments
• Encryption for sensitive data in transit and at rest
• Regular security audits of our systems
• Staff training on handling golf professionals’ data

6. Your Rights

You have the right to:

• Access your personal data we hold
• Correct inaccuracies in your club building profile
• Request deletion of non-essential data (subject to legal retention requirements)
• Object to certain processing (e.g., marketing)
• Withdraw consent where applicable
• Port your data to another service

Contact us at [email protected] to exercise these rights.

7. Cookies & Tracking Technologies

We use these technologies to enhance your club building experience:

• Essential Cookies: For shopping cart functionality when selecting multiple components
• Performance Cookies: To optimize page load speeds for product images
• Analytics Cookies: To understand how builders navigate between shaft and head categories
• Marketing Cookies: For showing relevant new products (e.g., putter grips to customers who viewed putter heads)

You can manage cookie preferences through your browser settings.

8. Policy Updates

We may update this policy as our club component offerings evolve. Significant changes will be communicated to registered customers, especially those with business accounts purchasing bulk supplies.